Heritage Madurai

We upgraded to a pool villa..thank god we did and it was large and comfortable..Nice plunge pool that was coolish. The gardens are lovely with amazing shade. Main pool is beautiful but way too hot. Nice food

We stayed here as a family, including a senior citizen and a baby, and had a wonderful experience. The facilities were very clean and well maintained, and the staff made our stay truly comfortable. Their hospitality was outstanding – every time we requested something, whether it was buggy service for the senior citizen or any other assistance, they were prompt and always served us with a smile. Both housekeeping and restaurant service were excellent. Overall, it was a very pleasant stay and I would highly recommend this hotel for families.

We are a semi retired couple, away from home for a month, who needed a base allowing us to both explore Madurai and to relax before the next phase of our trip began in Sri Lanka. The Heritage Madurai was perfect for our needs as we arrived on the overnight train from Bengaluru. On one of our days we explored the amazing Menakshee temple and its surrounds, but on the other two days we relaxed in the lovely grounds and poolside, catching up with emails and our reading. The small gym was nicely equipped and the traditional style pool is delightful. The onsite restaurant and bar made it unnecessary to leave the premises - very unusual for us. The buffet menus encouraged culinary experimentation. We stayed in one of the plunge pool units - a self-indulgent extravagance. And yes - the short flight from Madurai to Colombo was very convenient.

This is a beautiful and exceptional heritage hotel, modelled some years ago by the late Sri Lankan architect, Geoffrey Bawa. He has done justice to it and the staff continue the tradition. Nothing - absolutely nothing - is too much trouble for them. We had a suite with a private pool and it was glorious. Our young adult kids had a twin - also lovely. The breakfasts were marvellous and the buffet dinner we had on our first night was great. The hotel is set in the most wonderful gardens and has a magnificent granite pool - what a gem it all is. Stay there - it's a bargain for what you get.

Quiet and peaceful once inside the grounds. Massive room with huge bathroom. Great buffet breakfast although there could be some gluten free options available. Very reasonable spa treatments.